FormAlert is online booking software for private clinics in India. When a visit is marked complete — walk-in, booked, or video — a WhatsApp message goes to the patient with a direct link to your Google review page. One tap for them. One new review for you. You never have to ask face-to-face again.
The problem
Happy patients rarely leave reviews unless they're asked — and in person it feels awkward. So doctors never ask. Reviews don't come. Angry patients, on the other hand, always find the time.
FormAlert closes the gap. When you mark a visit complete, the review request goes automatically. No awkward conversation. No relying on staff to remember. Every patient gets asked, every time.
"We went from 42 reviews to 79 in three months. Patients mention our smooth booking system all the time. I never had to ask a single patient for a review."
Hi Priya 👋 Thank you for visiting Aries Clinic today. If you have a moment, we'd love to hear about your experience. Your review helps other patients find us:
g.page/r/ariesclinic/review
Sent automatically when staff mark the visit complete in the dashboard.
How it works
Works for booked appointments, walk-ins, and video consultations. No patient app required. No setup per visit.
Paste your Google review page URL in your FormAlert settings once. It's used automatically for every patient, every time.
After the consultation — walk-in or booked — staff click 'Mark complete' in the dashboard. That's the only action required.
Within minutes, the patient receives a WhatsApp message with a link that takes them directly to the 'Write a review' screen on Google. One tap.
Walk-in patients are added to the dashboard by staff when they arrive. When staff mark the visit complete, the review request goes out to them on WhatsApp — exactly the same as for online bookings. No manual steps, no patient app.
Pricing
Google review automation is not a premium feature at FormAlert. It's on both the Starter (₹999/month) and Business (₹1,999/month) plans from day one.
Also part of FormAlert