Mark a visit complete and a WhatsApp request goes to the patient with a direct link to your Google review page. Works for online bookings, walk-ins, and video consultations. Set it up once — it runs on its own.
When someone searches "dentist near me" on Google, they check the rating and the number of reviews first. Most Indian private practices have fewer than 100 reviews, even after years in business — the practice down the road with 400 ranks above them and gets the call.
Asking patients for a review face-to-face feels awkward, so most doctors never ask. FormAlert sends a review request on WhatsApp the moment you mark a visit complete — while the visit is still fresh. You never have to ask, and it works the same way for walk-ins and video consultations as it does for online bookings.
The same system handles reminders that reduce no-shows — more patients showing up means more review requests sent.
From the moment a patient books to the moment they leave a review, FormAlert handles the communication. You confirm appointments and mark visits complete — that's it.
The moment a patient submits a booking request, you get a WhatsApp notification with their name, the date, time, and reason for visit. Approve or reject from your phone.
Once you confirm the appointment, the patient receives a WhatsApp confirmation with their date, time, practitioner's name, and token number. They know they're booked.
The evening before the appointment, a reminder goes out. Date, time, practitioner's name. Patient can confirm or reschedule with one reply. Business plan.
A second reminder on the morning of the appointment. Two reminders cut no-shows. Business plan.
Fewer empty slots means more consultations, more revenue, and more opportunities to impress a patient.
You mark the visit complete in your dashboard. A WhatsApp message goes to the patient with a link to your Google review page. One tap. They're on the form while your practice is still fresh in their mind.
More reviews means a higher position in local search results for 'doctor near me'. New patients see your rating, read the reviews, and book. The same system that kept your existing patients showing up brought you a new one.
These same reminders also cover follow-up visits you schedule — see how follow-up reminders work →
"New patients tell us they found us on Google — that never used to happen."
— Dr. Madhumita Mazumdar, Aries OB-GYN Clinic, Guwahati
Set it up once. Every completed visit triggers a WhatsApp review request.
Watch the demo →WhatsApp has a 98% open rate. Emails go unread. Calls go unanswered. Your patients are already on WhatsApp. FormAlert meets you there.
The moment a patient submits a booking request, you get a WhatsApp notification. Their name, date, time, and reason for visit — right in your WhatsApp. Approve or reject from your phone.
When you confirm, the patient gets a WhatsApp confirmation with their date, time, practitioner, token number, and estimated wait time. They know they're booked.
Sent the evening before. Patient can confirm or reschedule with one reply. Cuts no-shows. Business plan.
Sent on the morning of the appointment. The second nudge that closes the gap on no-shows. Business plan.
Sent the moment you mark the visit complete. Direct link to your Google review page. One tap — they're on the form while the visit is still fresh. All plans.
Google review automation isn't a premium feature — it's on both plans from day one.
Booking alerts keep you in the loop. Reminders cut no-shows. Review requests grow your Google rating after every visit. Set it up once — it runs forever.