Built for Indian clinics

Get more Google reviews — without asking a single patient yourself

FormAlert sends an automatic WhatsApp review request after every completed visit. Let patients book online 24/7, cut no-shows with reminders, and manage your entire schedule from your phone.

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Questions? Chat with us on WhatsApp
★★★★★
+34 reviews this month
Today's Schedule3 slots open
Priya Sharma
9:00 AM · General
Confirmed
Ramesh Nair
10:30 AM · Follow-up
Confirmed
Anjali Mehta
11:00 AM · Online
Pending
WhatsApp reminder sent
"Hi Ramesh, reminder for your appointment tomorrow at 10:30 AM with Dr. Kapoor."

The situation

You know you should ask for reviews. You never do.

62%
of patients who call after hours and get no answer book with another clinic the same day.
<100
Most Indian clinics have fewer than 100 Google reviews — even after 5–10 years in business.
30%
of appointments are no-shows when there are no reminders. Empty slots are revenue you'll never recover.

"The moment passes every time. You're already with the next patient. And your Google rating sits where it's been for two years."

Patient leaves happy. You meant to ask for a review. You were already with someone else. Moment gone.

You open Google Maps. Your clinic has 31 reviews. The one down the road has 240. New patients click them first.

Patient books on WhatsApp at night. You see it next morning. Slot was already full. Awkward conversation, lost patient.

No reminder goes out. Patient forgets. Slot sits empty. You lose ₹800 in consulting fees.

Manual scheduling means human errors
Your staff books a patient when you're in surgery, on leave, or already full. The patient shows up. You're not there. That's not just a bad experience — that's a patient who will never come back.
Asking for reviews feels awkward — so it never happens
After a good consultation, saying "can you leave me a Google review?" feels uncomfortable. So you don't ask. Happy patients forget. And your reputation stays invisible.
But an angry patient? They'll find the time.
★☆☆☆☆
Vikram S. · 2 days ago
"Took half day off work and travelled 45 minutes. Doctor wasn't even there. Staff had no idea. Complete waste of time."
One bad review cancels out ten good ones in a patient's mind.

How it works

Every patient ends up in the same place. However they arrive.

Patients can book online, walk in, or call you. Each route drops them into the same queue. From there, FormAlert handles the rest automatically.

3 ways a patient gets into the system

Online booking

Patient books themselves — any time of day or night

Your booking link works 24/7. The patient picks a date and service from your live schedule — only slots you've made available. The moment they confirm, you get a WhatsApp alert with Accept / Reject buttons. No phone call needed.

Google My BusinessInstagram bioWhatsApp greetingYour website
Alert to clinic
New booking request
Priya Sharma · General
Tomorrow · 10:30 AM
✓ Accept✕ Reject
Online booking·
Walk-in·
Phone call
All three drop into the same queue

Then this happens automatically

Patient books
You accept
Queue & token
Reminders
Day of visit
Review request

Step 1

Patient books online — any time, day or night

A patient finds your clinic on Google, Instagram, or your website and taps the booking link. They pick a date, time, and service. The request comes in instantly — even if your clinic is closed.

1 of 6
Booking request received
Priya Sharma
General consultation · Tomorrow 10:30 AM
WhatsApp alert to you
"New booking from Priya Sharma. Tomorrow · 10:30 AM · General"
24/7
Patients can book even when you're closed
↓30%
Fewer no-shows with automatic reminders
34+
New Google reviews per month on average

The solution

FormAlert puts everyone in the right place at the right time.

You control the calendar. Your staff handle bookings during the day. Patients book online after hours — and always know exactly how long they'll wait.

01

Your calendar, your rules

Define your hours, block dates, cap daily slots. Your staff books within those hours. When the clinic closes, patients book remaining slots online — within the exact boundaries you set. Nobody gets booked when you're not there.

Doctor sets hoursStaff book in-hoursPatients book after hours
June 20268 slots open today
M
T
W
T
F
S
S
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Staff bookedOnline bookingBlocked by you
02

See everything from your phone

Today's patients, confirmed slots, online bookings, review count — all in one dashboard, in real time. No more asking your staff what's happening.

14
Today's patients
3
Slots open
47
Reviews this month
Priya Sharma · 9:00 AMConfirmed
Ramesh Nair · 10:30 AMOnline booking
Anjali Mehta · 11:00 AMPending
03

No crowded waiting rooms. No "how long will it be?"

Every patient gets a live queue link after they arrive. They see their token number, how many patients are ahead, and their estimated wait — from their phone, from the car, from the chai shop next door. They come in when it's almost their turn. Your waiting room stays calm. Your staff stop answering the same question twenty times a day.

Staff view

1
Priya Sharma
In consultation
Now
2
Ramesh Nair
Arrived · waiting
Next
3
Anjali Mehta
On the way
~20 min
4
Suresh Kumar
Not yet arrived
~40 min

What Anjali sees

Dr. Kapoor's Clinic

#3

Your token number

Patients ahead2
Estimated wait~20 min
Currently withToken #1
We'll WhatsApp you when you're next. No need to wait inside 🙏

Real results · OB-GYN · Guwahati, Assam

Aries OB-GYN Clinic: 42 → 79 Google reviews in 90 days.

42
Reviews before
79
Reviews after
3
Months

Dr. Madhumita Mazumdar had been practising for years. Patients were happy. Reviews weren't coming — because she wasn't going to stop mid-clinic and ask. She had 42 Google reviews.

She set up FormAlert on a Tuesday afternoon. Patients could book online 24/7. Reminders cut no-shows to near zero. And after every completed visit, a WhatsApp went to the patient with a direct link to leave a review.

37 new Google reviews in 3 months. The doctor changed nothing about how she practises medicine.

Read the full case study
★★★★★
"We went from 42 reviews to 79 in three months. Patients mention our smooth booking system all the time. It genuinely makes us look more professional — and I never had to ask a single patient for a review."
Dr. Madhumita Mazumdar
Aries OB/GYN Clinic, Guwahati
~10%
of patients leave a review on average — automatically
₹800
avg. consulting fee recovered per no-show prevented

What's included

Everything your clinic needs to run smoothly

One system for scheduling, communication, and patient engagement — without the phone calls and paper registers.

Appointment Scheduling and Queue Management

Book appointments online, by phone, or walk-in — all in one dashboard. Manage your waiting queue in real time so patients know where they stand and your front desk stays organised.

All plans
Automatic WhatsApp Review Requests

After every completed visit, a WhatsApp message goes to the patient with a direct link to your Google listing. One tap for them. One new review for you. Included on every plan — no extra setup.

All plans
Online Consultations with Razorpay Payments

See patients remotely over Google Meet. Patients pay at booking via Razorpay — UPI, cards, net banking. The meeting link goes out automatically once payment is confirmed.

All plans
WhatsApp Business API, Reminders and Patient Portal

The Business plan adds 24h and 2h appointment reminders, a dedicated WhatsApp Business number with custom templates so messages come from your clinic — not a shared number — plus a patient portal and multi-doctor support.

Business plan

Pricing

Two plans. Both start free.

No credit card. Full access for 14 days. Cancel any time.

Starter
₹999
/month after free trial

Appointment scheduling, queue management, and automatic Google review requests — all from one dashboard.

Appointment scheduling — online, phone, walk-in
Queue management dashboard
Booking link for Google My Business, Instagram bio, and QR codes
WhatsApp booking confirmation on every appointment
Automatic Google review request after every completed visit
Online consultations via Google Meet
Collect fees at booking via Razorpay (UPI, cards)
Unlimited patients
Recommended
Business
₹1,999
/month after free trial

Everything in Starter, plus reminders, your clinic's own WhatsApp Business number, a patient portal, and multi-doctor support.

Everything in Starter
24-hour and 2-hour WhatsApp appointment reminders
Custom WhatsApp Business API — your clinic's own number and templates
Patient portal — patients manage their own bookings
Multi-doctor support
Priority support

Review requests are included on every plan. Business adds reminders and your own WhatsApp number.

Who built this

Built in Guwahati, for clinics like yours

FormAlert started at a family member's OB-GYN clinic in Guwahati — the same city, the same scheduling chaos, the same missed review opportunities. We built the tool we wished existed.

We're a small team. You can WhatsApp us directly. Most support questions are answered the same day, often within the hour.

FormAlert is in active use at clinics in Guwahati today. We're not going anywhere.

Reach us directly
WhatsApp: +91-70026-16393Email: adigitalforum@gmail.com
Your patient data is yours
We do not share, sell, or use your patient information for any purpose other than running your clinic's account. No exceptions.
Setup in under 10 minutes
No IT team. No complicated onboarding. Enter your clinic details, connect your Google review link, and share your booking link. That's it.
Cancel any time
No contracts, no lock-in. If FormAlert isn't saving you time and getting you reviews, cancel from your dashboard in one click.
Works on any WhatsApp phone
Your patients don't need to download anything. Booking is a link. Confirmations, reminders, and review requests are WhatsApp messages they already know how to use.

Frequently asked

Answered.

What if most of my patients call to book?+

No problem. You or your staff can add any appointment manually from the dashboard — phone calls, WhatsApp requests, walk-ins. Everything ends up in the same place, and review requests go out after every completed visit regardless of how the appointment was booked.

Will my patients actually leave a review?+

About 10% do, on average. That might sound low, but if you see 20 patients a day, that's 2 new reviews every day — automatically. Aries OB-GYN went from 42 to 79 reviews in 90 days this way.

What's the difference between Starter and Business?+

Both plans include online booking, queue management, WhatsApp confirmation, automatic Google review requests, online consultations via Google Meet, and Razorpay payments. Business adds 24h and 2h WhatsApp reminders, your clinic's own WhatsApp Business API number with custom templates, a patient portal, and multi-doctor support.

Does this work outside Guwahati?+

Yes. FormAlert works for any private clinic in India. The Google review requests, WhatsApp messages, and booking links work the same everywhere. We're based in Guwahati but our customers aren't limited to Assam.

My patients are older — will they manage WhatsApp booking?+

The booking link is optional. You can still add every appointment manually if your patients prefer to call. WhatsApp confirmations and review requests work on any phone that has WhatsApp, which is nearly everyone in India regardless of age.

Do my patients need to download an app?+

No. Booking is a link that opens in a browser. Confirmations, reminders, and review requests are WhatsApp messages. Nothing for your patients to install.

Is my patient data safe?+

Yes. All data is stored securely. We do not share, sell, or use patient information under any circumstances.

Your next patient could leave a review tonight. While you sleep.

14-day free trial. Full access. No credit card required.

Questions? Chat with us on WhatsApp

Already have an account? Log in

★★★★★
"We went from 42 reviews to 79 in three months. Patients mention our smooth booking system all the time. It genuinely makes us look more professional — and I never had to ask a single patient for a review."
Dr. Madhumita Mazumdar · Aries OB/GYN Clinic, Guwahati
42→79
reviews in 90 days at Aries OB-GYN
14 days
free trial, full access, no card needed